Less manual work

Spend less time moving information around.

Bring your work and systems closer together.

Still copying the same details between systems, sending files back and forth or keeping separate lists? We look for a practical way to cut the repetition, whether that's an integration, automation or a bespoke application.

Example workflow showing an enquiry, checks and human follow-up
  • Established in 200917 years in branding and web development.
  • 500+Happy clients
  • Customer feedback based on 12 reviews

📍 Based in Assen, working across the Netherlands

Enter it once. Use it where you need it.

We start with one recurring task. What happens, which information is needed, and where should someone be able to check or intervene?

  • Information in the Right Place
  • Fewer Repetitive Tasks
  • Checks on Exceptions & Results

Automate the repetition. Keep the oversight.

Get your systems talking

Let information move between the tools you already use. We map the information copied between your website, CRM and administration, then explore how it could move safely with appropriate checks.

For Spares Center Rotterdam, we built a product catalogue with its own quotation request process. Product information and enquiries come together in one system.

  • APIs & Integrations
  • CRM, Forms & Administration
  • Data Synchronisation

Reduce manual work

Turn recurring steps into a workflow you can check. From processing an enquiry to preparing a notification, we make repetition manageable, with attention to exceptions and the points where someone needs to intervene.

For De Gieser Wildeman, we developed automated gift voucher sales and processing, allowing the website to support the restaurant's daily work.

  • Map the Process
  • Automation & Notifications
  • Exceptions & Checks

Find a useful role for AI

First establish where AI could help, then run a small test using your own work. Searching information, drafting a concept or preparing a summary: we test a focused example, and you review the result before it's used further.

  • Find & Process Information
  • Drafts & Assistance
  • Test Quality & Usefulness

A workspace built around your team

A focused application where existing tools fall short. A client portal, dashboard or internal application can bring information and tasks together. We first establish who will use it and which functions the first version needs.

  • Portals & Dashboards
  • Bespoke Development
  • Maintenance & Ongoing Development

How we'll get there

We start with your situation. You'll see the work as it develops and discuss the decisions with us.

  1. Map one task

    We look at a recurring task as it's carried out now.

  2. Check what's possible

    We investigate the existing systems, data access and exceptions.

  3. Build an initial improvement

    We develop a defined integration, workflow or workspace and test it against your work.

  4. Hand over and monitor

    We agree who checks the results, what happens if something fails, and how maintenance and follow-up will work.

Illustration of discussion and work at Web and Brand

Existing examples: a product catalogue with quotation requests and a restaurant website with online services.

See what less manual work looks like

More projects

Understand the work before automating it.

A straightforward integration or a clearer working agreement can be simpler than AI or a new system. We look at what already works, give honest advice and build the improvement that fits.

Stop copying what your systems could share.

Retyping the same details or repeating the same task? We map the steps and connect your existing systems where possible. We agree what happens automatically and what you'll check.

Explore systems & AI
Schematic data journey from a form to a CRM, ready for review

What it's like to work with us

Translated from Dutch.

Customer feedback based on 12 reviews
· Google

I'm very happy with the result and benefit from it every day.

Mirjam de WinterGoogle review
· Google

What I appreciate is that he thinks problems through with you and offers good solutions.

Ellen ZwiersGoogle review
· Google

Ben and his team stood out for their creativity, clear communication and helpful ideas.

Ibrahim ChaabaneGoogle review
· Google

A great team and a real pleasure to work with.

Marc RuttenGoogle review
· Google

Ben exceeds expectations. Leave the creative process to him for the best results!

Mark HameetmanGoogle review
· Google

We were well supported throughout development, with a fantastic end result. Brilliant team!

Mark LeeuwesteijnGoogle review
· Google

5 out of 5 stars

NanneGoogle review
LinkedIn

Since Ben at Web and Brand handled my first branding update, I haven't really approached another agency.

Robin RasRusty Lake
LinkedIn

Web and Brand has been our first choice for marketing work for years.

Martijn van der Laak@martijnjoseph
LinkedIn

I found their input across a range of areas extremely useful.

Jan Laurens KersbergenMoore MKW
LinkedIn

There's a reason we at World Servants keep coming back to Ben and his colleagues.

Theunis Sjoerd ElzingaWorld Servants
LinkedIn

In short, someone who is passionate about his work, knows his craft, and is keen to use that knowledge to help you achieve your online goals!

René Lolkema@lolkemarene

Your questions, answered

Is automation always worthwhile?

No. We weigh the time saved against development, maintenance and exceptions. Sometimes a simpler working agreement is enough.

Do we have to use AI?

No. A straightforward integration or clear workflow can be simpler and more reliable. We choose what suits the task.

Can we keep our existing systems?

We start with the tools you already use. Whether they can be connected depends on their capabilities and access to the data. We check that first.

Where do we start?

With one recurring task. We weigh the potential time saved against development, maintenance and exceptions, then choose an appropriate first improvement.

Who checks what happens automatically?

We agree that beforehand: where checks are needed, which exceptions require attention, and who reviews an error or uncertain result.

What would you like to stop doing by hand?

Describe a recurring task or show us the process. We'll look for a practical improvement together.

Show us how you work

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